PRIVACY POLICY - 082 956 1404

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The Don Estate Agency Middelburg EC Real Estate Agent
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Privacy Policy of The Don Estates

By the nature of their work, real estate agents obtain access to the most detailed and sensitive information about clients. This is just one reason why you should pick your property agent with utmost care! The Don Estates will treat your info with utmost discretion and respect.

The Don Estates Privacy Policy - Sept 2019 (GDPR Compliant)

This is the privacy notice for The Don Estates. Here we outline how we collect, store and use your personal info as well as your rights re your information. Your privacy is extremely important to us and we'll never sell or share your information with any 3rd parties not directly involved with the management or marketing of The Don Estates.

We may collect your info for these reasons:

  • You contacted us for a quote / enquiring about property
  • You've been a customer, sold or purchased property through us
  • You requested to be informed of any upcoming news or listings
  • You follow our Social Media pages and/or subscribed to our newsletter or blog
  • You've previously requested that we stay in contact.

In light of the above, you are consenting to us storing and using your personal data as provided, with the above purposes in mind. If you don't want us to have your personal info (in order for us to help you), please don't provide us with any.

Information types we may collect:

We may need such info classed as personally identifiable to you as an individual:

  • Your name
  • Your email address
  • Your address/es
  • Your contact telephone number/s
  • Your unique requirement i.r.o. property
  • Your employment and/or financial statement info.

The ways in which we may use your info include to:

  • Provide you with info, listings or a quote
  • Load your enquiry onto our system
  • Keep you posted of the progress of your property transaction
  • Send you a Client Satisfaction Survey or request to review us
  • Send any newsletters or offers to you.

Confidentiality:

We treat your information with strict confidentiality. We do not sell any personal data to third parties and we'll never share any personal info about you to anyone not directly linked with the management and marketing of The Don Estates, without your permission.

Information Protection:

We protect your info via administrative measures; electronic cyber security systems and physical measures on our premises to ensure the safe-keeping thereof.

Your rights:

If you have previously consented to us using and holding your personal information, you are within your rights to withdraw this consent at any time, unless a transaction is in progress and we are required by law to retain certain information. You can unsubscribe from our newsletter / online forums at any time by using the appropriate measure, e.g. by unfollowing our social media page/s, replying with the word UNSUBSCRIBE in the heading or by UNSUBSCRIBING via the newsletter software that we use, or by e-mailing us to request removal. We will respond by deleting all information we have about you from our system (unless we are required by law to retain any) and you won't receive further communications. We won't contact anyone who doesn't wish to be contacted.